NEED A HAND?

Questions? We got you.

Everything you need to know about shopping in Towny Realms.

FREQUENTLY ASKED QUESTIONS

Good to know.

Find quick answers below. For issues with an order, include your Tebex transaction reference when contacting the store owner.

How do I receive the items I purchase?

After Tebex confirms payment, the Tebex Minecraft plugin can deliver your configured rewards to the correct player account. The server owner must enable and test this integration before selling.

Why do I need to sign in with my Minecraft account?

Which payment methods are available?

Can I request a refund?

My purchase hasn't arrived. What should I do?

Is this an official Minecraft or Mojang store?

Still need help?

Contact Towny Realms staff through the community Discord, if available.

Support channel will be announced soon.